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TERMS & CONDITIONS

PLEASE REVIEW PRIOR TO BOOKING YOUR SERVICE

  • Payment
    Clients are expected to pay AMH for the entire cost of the services at the beginning of each of the sessions. Payment must be received at the start of each session.

  • Insurance
    AMH does not offer direct billing to insurance, thus clients are expected to make their payments at the start of every session and will receive an invoice at the beginning of each session and a receipt once payment is received by AMH that can be used for insurance reimbursement, income tax preparation, or financial records. Please be advised that accounts that are in arrears for more than **60 days** may be sent for collections. 

  • Fees
    Therapy and related service fees are $80.00 for 50-minute individual sessions, $140.00 for 50 minutes each couple, and $200.00 for family sessions held with a Therapist. Longer sessions may be available at an adjusted fee. Some insurance plans or Employee Assistance Programs (EAP) may cover a portion of the counselling and therapy services provided by Samantha. It is the responsibility of the client to contact their insurance provider to determine if Samantha’s services are covered. If applicable, the client can apply directly to their insurance company for reimbursement.
     

  • Cancellation Policy
    If it is necessary to cancel an appointment, please do so at least 48 hours prior to a scheduled appointment. If the client arrives late, this will shorten the time of the session. Your counsellor will not be able to adjust the session for missed time. Appointments that are missed or are cancelled with less than 48 hours notice will be charged the full session fee. Methods for cancelling appointments are by email only.
     

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